About Our Company

Heather Brandt, Founder/ CEO of BFI Insurance Services, was raised in a household where her father, David Brandt is an insurance agent with Farmers Insurance. She saw the value in the insurance business as it creates an opportunity to help other businesses and families, it builds long lasting relationships with clients, and provides great future income and business. Heather followed in her Father’s footsteps and opened her own Farmers Insurance agency at 20 years old! After working for Farmers Insurance for awhile, she decided that she wanted more opportunity to grow and fully service the client by having access to ALL the insurance companies to work with, instead of limiting her to one company. Heather founded BFI Insurance Services, which stands for Brandt Financial Insurance in 2012. The company has been rapidly in growth as our clients continue to see the value of service they receive from our experienced insurance specialists!

Heather Brandt

Meet the Business Owner

Heather Brandt is the Founder/ CEO of BFI Insurance Services. She has invested many years into building a successful insurance business. She has a passion for working with Business Owners and Families and helping them be properly insured. Heather is an over achiever with everything she does.

She believes that each day is an opportunity to grow, and will accept each task that she is presented with as an opportunity to achieve it. Enjoys being a leader and helping others to see the positive side of life. She enjoys building long lasting relationships with the clients and staff of BFI Insurance Services as she wants to watch the agency grow. Heather believes in leading her staff with the same values of the company: We work for the client, not for our self! Heather believes in working in a positive & fun work environment where our main focus is the best interest of the client, not for our individual self.

Direct: (619) 346-3820
Email:
 heather@bfiinsurance.com

Gladys A. Carvajal

Meet Gladys

Gladys Carvajal has been in the insurance industry since 2003. She loves what she does. She is licensed in Property & Casualty since 2007. She enjoys her career as it is her passion to help others with their insurance needs either personal or commercial.

Gladys specialize in liability, business auto, transportation, retail stores and workers compensation. She has worked with all size accounts from small business to middle and large market accounts. She takes a personal interest in all of her clients and enjoys getting to know each and every one of them. It is her job to ensure all of her clients understand their insurance coverage and the reasons why each one of their coverage’s are important to protecting their business, as well as their employees.

Gladys is am a mom of a teenager whom inspires her to be a better person day by day, when she started her career as an insurance broker he was only 8 months old, he was her motor to keep going day by day! She enjoys her days off with her little family,  her husband, her son and their pet Sasha whom they adore.

Direct: (619) 734-1601 
Email: gladys@bfiinsurance.com

Amanda Elhihi

Meet Amanda

Amanda Elhihi is a focused, self-motivated, and well-rounded insurance professional with more than 13 years of experience in insurance marketing, customer service, management, and sales. Amanda began her career as a receptionist with a President Council Farmers agent in San Diego, CA where she was born and raised. There she developed a liking for the insurance industry and went on to pursue her Life Insurance and Property and Casualty licenses, which she received in 2006 and 2008 respectively. Amanda spent 9 years with Farmers Insurance and then moved over to the brokerage side in 2013. Amanda writes all lines of insurance, but her specialty is personal, life and health. She devotes her days to serving her clients with superior customer service, by always going the extra mile to guarantee them the best coverages, and prices in the market.

In 2011, Amanda got married and moved to Orange County, where she continued her career and established her family. Outside of work, Amanda enjoys travelling, shopping, cooking and spending time with her husband and 2-year-old daughter. Amanda is bilingual in English and in Arabic.

Amanda is a great asset as she brings her expertise and high energy level to BFI Insurance Services.

Direct: (619) 993-4028
Email: amanda@bfiinsurance.com

Yesica Bravo

Meet Yesica

Yesica Bravo has over 20 years of customer service & sales experience in the insurance industry and insurance is her passion. She is very knowledgeable in all lines of business and thrives on helping people with any insurance matter. Yesica is Bilingual in English and Spanish. She enjoys cooking, teaching zumba and being a Mom to her two beautiful children. Yesica has also completed 2 half marathons and her goal one day is to run a full marathon.

Direct: (619) 743-6001
Email: Yesica@bfiinsurance.com

Client Testimonials

Heather is a wonderful insurance agent. She is personable and trustworthy and always had my best interest in mind. Her bubbly spirit and knowledgable service is evident in her work- I would highly recommend Heather for future representation to both my friends and coworkers.

-  Keeley Zecca

Client Testimonials

I just booked with Amanda Elhihi for our 2nd home in Palm Desert. The quote was far less than most and with a reputable insurance carrier. We are very happy and will continue to use BFI Insurance Services and Amanda!

-  Julie K.

Client Testimonials

Thank you BFI Insurance, Gladys was able to save us some money on our personal policy and she provides great customer service no matter what day it is she is there to help.  We have our policies with Safeco Insurance and we couldn't be any happier with the coverages and their service.

-  Ramon C.

Client Testimonials

We enjoy working with Heather and would highly recommend her to other professionals and organizations!

-  Dr. Blaise Riedlinger

Client Testimonials

Heather is a delightful professional that places a large emphasis on customer service. She really cares about her clients and puts in the extra work to meet their insurance needs.

- Karen Mathis

Client Testimonials

BFI and Heather are a class act. Heather has found the best products for me and at the best prices. I first met Heather when buying a home in 2014 and she has since handled my home and auto insurance needs. I have referred a few friends to her, and they have been very happy with the level of service, professionalism, and the value of the products. Go ahead and get a quote for your insurance needs, you will understand why I have chosen to stay with BFI rather than shopping around every renewal. 
Thanks Heather for all you do!

- Richard O. 

Client Testimonials

I am EXTREMELY HAPPY that I have known Gladys for many years. She has been helping me with Home property insurance, home flood insurance, car insurance, business general liability insurance, workers compensation, etc. and always helps me shop the best prices in the country and she is super organized, very knowledgeable in covering all aspects of insurance and an awesome personality to deal with. I ABSOLUTELY RECOMMEND HER FOR ALL YOUR INSURANCE NEEDS!!

Carlos H.

Client Testimonials

Heather is amazing! She found the best home and auto insurance for us and even beat out all the other companies we quoted. She even found great coverage for our vacation rental. She's always available to answer calls and is very patient with my many questions. As a realtor, I've recommended her to everyone of my clients. I'm happy to have found her!

 

M L.

Client Testimonials

I just booked with Amanda Elhihi for our 2nd home in Palm Desert. The quote was far less than most and with a reputable insurance carrier. We are very happy and will continue to use BFI Insurance Services and Amanda!

- Julie K.

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