About BFI Insurance Services
BFI Insurance Services excels at matching individuals, professionals, and home and business owners with value-driven insurance plans that sufficiently protect assets and cover liabilities. Plus, we manage to consistently deliver our products at some of the most competitive rates on the local market.
Secure your future. Get in touch with one of our team members today.
Reach out to us now at (619) 537-6685.
BFI Insurance Services: A Full-Service Insurance Company
At our firm, we strive to make sure every client that walks through our doors has instant access to a full range of insurance products. Our insurance agency has spent years building and refining our product list. As a result, you won’t find a more comprehensive selection anywhere else.
Our premium insurance plans include:
- Life and health insurance
- Business liability insurance
- Personal umbrella insurance
- Home insurance
- Renter insurance
- And more
An Impressive Insurance Plan Carrier Network
Our insurance agency boasts an impressive carrier network that gives access to a full scope of different products. We’ll meticulously analyze your needs to determine which plans suit you best.
The process involves rigorously comparing each policy to establish the most cost-effective, comprehensive protection plan. What’s more, in our goal to tailor to every kind of clientele, we make sure we have a breadth of price points for each insurance type. That way, our clients can select the one that fits precisely with their budget.
Overall, our product list is a strategic effort that took countless hours to compile. We’re continually adding to our inventory, too, as new, quality products emerge in the marketplace. The bottom line is, we’ve done all the hard work for you. When you partner with us, you receive instant access to a plethora of insurance options that have been sifted through the rest and chosen for their inherent value.
Customer-First Approach to Insurance Services
You are the most important person in our business, and as such, we believe you deserve to be our top priority. Our job doesn’t finish with the sale of a product. When you come to us, we become your partners. We seek to foster strong working relationships by which we can add value to your life, time and time again.
Our workdays begin with a simple question: “How can we best serve our clients today?” And they end with: “How can we serve our clients even better tomorrow?”
Day in and day out, we’re committed to providing the highest standard of customer care.
Our Insurance Agents
We are skilled professionals worthy of your full vote of confidence. We are talented insurance agents who consistently go above and beyond to exceed our clients’ expectations.
We’re continually keeping up to date with industry trends, refining our knowledge of the latest products, and getting well-acquainted with developing liabilities and methods to protect assets.
Founder/CEO
Heather Gastelum is the Founder and CEO of BFI Insurance Services, bringing more than 15 years of experience building and leading a highly successful insurance agency. Under her leadership, the firm has earned a reputation for integrity, strategic protection planning, and client-first service.
Heather specializes in working with business owners, families, builders, real estate professionals, developers, and investors, delivering customized insurance solutions designed to protect assets, mitigate risk, and support long-term growth. Her deep understanding of complex risk management needs allows her to provide proactive strategies that go beyond standard coverage.
A driven and visionary leader, Heather approaches every opportunity with purpose and determination. She is committed to continuous growth—both personally and professionally and instills that same mindset within her team. Her leadership philosophy is rooted in accountability, positivity, and service excellence.
Heather is passionate about building long-term relationships with clients and cultivating a strong internal culture at BFI Insurance Services. She leads by example, reinforcing the company’s core belief: We work for the client, not for ourselves. By fostering a positive, collaborative, and high-performing environment, she ensures that every decision is guided by what best serves the client.
Through strategic leadership and an unwavering commitment to excellence, Heather continues to position BFI Insurance Services as a trusted partner in protection and growth.
COO
Oscar A. Gastelum is the Chief Operating Officer at BFI Insurance, bringing over 30 years of industry experience and a proven track record in operational leadership, strategic growth, and organizational excellence. As COO, Oscar drives the company’s operations with a focus on efficiency, scalability, and delivering exceptional client and partner experiences.
Oscar’s career began in traditional mortgage banking, but his expertise spans private money lending, structured finance, and capital markets. This foundation enables him to implement disciplined processes, optimize workflows, and ensure that complex transactions from multifamily and hospitality investments to ground-up construction and bridge financing are executed with precision and integrity.
A visionary and strategic leader, Oscar is known for aligning teams, streamlining operations, and creating scalable systems that support sustainable growth. He blends old-school banking fundamentals, integrity, accountability, and risk management with modern, tech-enabled execution models, delivering measurable operational performance and strengthening profitability without compromising relationships.
Beyond his corporate responsibilities, Oscar is the Founder of The Standard (@live_thestandard), a values-driven community dedicated to leadership, accountability, and personal excellence. His commitment to building people, not just businesses, mirrors his COO philosophy: fostering strong teams, cultivating high-performance cultures, and driving outcomes that matter.
A man of faith, Oscar is guided by the principles of family, stewardship, and integrity. At BFI Insurance, he is singularly focused on operational excellence, strategic growth, and empowering teams—ensuring every client, partner, and colleague experiences the highest standard of service and results.
“100% committed to building and nurturing relationships while driving operational performance that lasts.”
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Call Us Today
Ready to find the insurance plan that’s a perfect fit for you? BFI Insurance Services is at your service.
Give us a call now to speak with an expert.
